The Missional Makeover – First Verdict
In February this year I wrote:
I am in the process of attempting to do something which many feel is doomed to fail: giving a suburban evangelical church a ‘missional makeover’.
Last week, by way of a pastoral review, I got the first comprehensive verdict on whether that process is just a pipe dream, or if it really is possible.
The review was a two months long process, led by a mixed team of elders and church members. 30 people were surveyed plus the entire leadership team, staff and ministry leaders were interviewed. The thoroughness of the process leads me to place confidence in the outcome being an accurate representation of where the people of the church are at.
With respects to the process of a ‘missional makeover’ the report found that:
There is a clear understanding from respondents in the profile group, staff and leadership teams that the church has embarked on a journey to reach the surrounding and wider community through missional initiatives.
Other major themes that emerged were:
The church is viewed as a spiritual home with family atmosphere, friendship,fellowship and unity. The church is recognised as having solid programs for kids, youth and young adults. There is a strong understanding and endorsement of the church’s vision to reach out to the community and to help bring unbelievers to Christ.
It is recognised that the senior pastor has a heart for evangelism and provides much of the vision for outreach.
This leads me to think that the journey is definitely underway. The case for missionality has been made, understood and embraced. Whilst most of the findings were extremely positive there were some signs about the price of having a missional senior pastor. Firstly, the ministry leaders feel a bit short changed. The report found:
The need for more direction/ support/ communication with ministry leaders and senior pastor. This could also include improved communication and support for ministries and their leaders from the church.
This shows to my mind a direct consequence of having a focus that is divided between ministry inside the church and ministry outside the church. There’s no two ways about this: I have dropped the ball when it comes to looking after ministry leaders. I can give good reasons for this, but they won’t be good enough. This complexity comes with the territory.
Also, a number of people feel they are short changed when it comes to relationships with the senior pastor:
That the senior pastor could improve at building relationships with the wider congregation – outside of his personal interest groups. Some voiced their concern that much of the senior pastors time and interest was taken up with his missional target group, at the expense of other ministries or people.
On reflection I stand both guilty, and not guilty as charged. If I am to be an example of missional living, particularly amongst a target group in our community, I will naturally invest much time and energy into those relationships – at the expense of others. However, in the mix I have no doubt neglected other ministries.
Where to from here?
My fear is that the feeling of disenfranchisement from some quarters of the congregation will only grow as the missional rhetoric gives way to much more concerted activity. This action will by necessity outside of the bubble of the church. I still have my doubts that a suburban church can have a complete missional makeover, and that a missional or evangelistic person can sustain operating as the senior pastor.
Despite these doubts I think it is important for us to break the cycle of post-Constantinian pastoral care/teaching models, and open up precedents for churches to rise to the challenge of engaging the world outside with the Gospel. It is all to easy for someone like myself to take a much easier pathway of moving sideways into an associate role and our church opting to continue as it always has with typical staff appointments.
I was happy to see that the criticism was mild and from a minority, even though my level of outside engagement is already very high. If I continue I will be keen to rise to the challenge of helping the disenfranchised feel valued – within reason.
The review happened because my term of appointment concludes later this year. I now face the choice of continuing the journey here, or taking the longed for opportunity of freedom (from the restraints of pastoral life) to take the plunge and go bi-vocational, and continuing my ministry life out there rather than in here. I only have about two weeks to come to a decision, so I’m losing sleep! The journey that has been started here is definitely not finished, but I have been in situations before where I have moved on with the sense that a different person was needed to take things to the next level. Much has been accomplished here in the last 8 years but I am aware that staying could limit the potential of this process to so much further.
I am reminded of the rationale that Paul used about the contributions we make in ministry:
1 Corinthians 3:5What, after all, is Apollos? And what is Paul? Only servants, through whom you came to believe—as the Lord has assigned to each his task. 6I planted the seed, Apollos watered it, but God made it grow. 7So neither he who plants nor he who waters is anything, but only God, who makes things grow.
I have actually being toying with the idea of breaking new ground when it comes to a pastoral review, and putting it out to a vote, so that people from all around the world can help determine what I should do. It is of course fraught with danger and has ‘don’t go there!’ written all over it, but its not a great deal more dicey than Urim and Thumin? I could make a clear case one way or the other and let people decide. If the church membership ever found out I know what they would decide!
Seen as this is a place of collective wisdom for fools, put this fool out of his misery and throw him some wise counsel.


“That the senior pastor could improve at building relationships with the wider congregation – outside of his personal interest groups. Some voiced their concern that much of the senior pastors time and interest was taken up with his missional target group, at the expense of other ministries or people.”
This describes another ["nice"] Pastor I know as well. He simply communicates with those that shares his views. One could debate the reasons why, but the congregation works it out eventually.
So when certain Pastors [not you Gordon] get on their blogs & beat up on their congregations for not recalling them, maybe the problem can also be a two way street, not just with the members – as one Pastor indicated yesterday “Maaaate, this is just wrong. Decisions like these should be taken out of the hands of dysfunctional people.”
OH REALLY?????????
Pastors are incapable of being “dysfunctional” as well? Yeah right.
The Holy Spirit is very capable of leading & guiding church members, as well as Pastors.
For me, the issue doesn’t lie in connecting with people who share views – but rather a perception that some people get more attention than others (the missional target group).
As is always the case, the average parishioner doesn’t know just how many people I see either in my office or on visitation or in hospital or at work.
One of the hardest things to deal with is the constant reminder that “perception is reality”. I’ve never had much time for doing things that are simply just for ‘perception shifting’, I’ve been happy to let God be my judge. This doesn’t help perception issues!
Point taken. I think it is more about working on the communication chain with the Ministry leaders, more than anything else.
To make a change requires pain.
In my view, if a Senior Pastor is going to be accused of anything, to have the critique that you are spending too much time on evangelism, and not enough on pastoral care (?) is not a bad one to get.
You need to have an emphasis, and at different seasons in a church life, you need a different emphasis. But, in my view, most churches would do well to emphasis evangelism/mission over everything else for a season.
Well done, and I hope and pray you stay where you are planted and continue to challenge the church towards mission.
Gordon, Saw this from Mark Batterson the other day, though it was appropriate here …. “Pastors don’t owe everyone in their church a close relationship. They owe them a close relationship with God and their family.”
Gordon, only the Holy Spirit can “put you out of your misery”. You will need to hear from the Lord… and clarify what God has already put on your heart.
A retreat day with some journalling… listing pros and cons… and reflections on scriptures God has is impressed on you… and praying and waiting… might help.
A non-directive coach might help you to “drill down” to what God has already planted in your heart. Colin Noyes (07. 3348 8110.) is one Qld person who comes to mind who you might want to ask for a coaching session…. he coordinates Coachnet for Australia, a Christian coaching organisation.
(A mentor who’ll suggest what you should do might not be so helpful at this point.)
If I were coaching you, I might ask these questions too:
What would your wife say about this? Your kids?
What does your heart say?
If you were asking me, I’d say the church in Australia desperately needs leaders who put mission front and centre. I’d also say that if you stay on, you need to think team, and have at least an associate pastor who compliments your areas of relative weakness. A good Christian coach again might be helpful for you to process and negotiate the next stage of your ministry, especially in relation to building and empowering a well rounded team. If you stay on, you might also want to start a conversation with Paul Cameron (CEO for Churches of Christ Vic/Tas) who has been working with the issue of missional realignment of churches for years now.. he’ll empathise with the struggles I’m sure!
But that last paragraph is me, not the Holy Spirit… I trust God’s agenda for you more than I trust my own judgment. Peace to you.
It is interesting to note that a number of Bible Versions do not include the word “mission”.
Maybe the Australian Church is too busy “doing mission” & “doing programs” & not spending enough time with Jesus & listening to His Voice.
Then you might find the church might become obedient to his commands [assuming they are being taught from the pulpit], rather than meaningless psycho-babble that seems to have infected parts of the church these days.
Oh, another thought if you’re happy to have a phone chat… you might want to contact John Rietveld… great guy, works for ACOM, Melbourne based now, brilliant Christian coach. P: 03 9736 2412 M: 0409 255 172 jrietveld@acom.edu.au
SH, I’m happy to use the word “evangelism” if you like it better… but mission does have broader dimensions than only evangelism, and I don’t regard it as psycho-babble… it encompasses ways of connecting with, serving, and building relationships with people in the community, engaging in God-conversation, communicating the gospel, making disciples… and it also covers the global dimmensions of our calling in Christ to make disciples of all nations and teaching others to obey everything he has commanded. Evangelism is important, but it doesn’t really embrace all of this for me.
Whatever you call it, I think you’ll find if you do listen to Jesus he will lead you to seek and save the lost. I just hope you’re in the game (ie sharing Jesus with people) and not sniping from the sidelines. Mmm… it was Tuesday when I last explained to an unbeliever what it means to follow Jesus, if you want to know. How about for you? I do think this is a bit off track with Gordon’s big and heartfelt issue though…
Sorry… that did sound a bit harsh SH. The one who unites us is far more important to me than anything that might divide us.
I am discipling a friend at the moment who came to the Lord through me recently! An interesting task. Just getting on with the job. My reference to “psycho-babble” was in relation to self-help psychology from the pulpit, not “missions” [whatever that is] per se.
Ask Paul what he thought mission is all about.
American Pastor Remanded On Porn Charges:
Nairobi – During the day, he was a man of God, preaching the good news to his flock. But at night, he turned into somebody else, engaging in sex orgies and recording them for commercial distribution.
http://www.africancrisis.co.za/Article.php?ID=53028&
Yes, this is a tad over the top, and to be fair, most Pastors would never go here.
However it does reinforce the necessity of having a strong Eldership that will enforce accountability – and not simply play dead as “yes” men. It is so easy to get sidetracked into personal sin.
I am on a global para-church Board, & have been very impressed with another man on this Board who holds our CEO to a very high level of personal accountability, in particular in the Ministry balance in relation to his wife & family.
I do want to apologise to you Servus… I realised this morning some of your comments actually set off buttons about other people I know who seem to sit in patronising judgment over others… bad sermons, bad evangelism, bad church management (etc. etc.)… but who actually aren’t doing church leadership, preaching or evangelism themselves. (Can I call that transference… is that “psycho-babble enough for you?!!!!) That does push all my “cranky” buttons… but it was unfair of me to react like that. Sorry.
I did as you suggest, and sat with Jesus this morning, who reminded me I need to love you and not be so judgmental myself. Oops.
I agree with you about strong eldership and accountability… not only in relation to moral issues, but also in relation to spiritual abuse… I’m hearing more and more about this at the moment. It’s a huge issue (and honestly not “psycho-babble… google “spiritual abuse” and you’ll see what I’m talking about).
When a church eldership isn’t particularly godly… indeed seem more interested in their power and turf more than anything else… now that’s a difficult issue.
Praying for you Gordon over these next couple of weeks.
Ditto Janet.
For those who think I am not capable of prayer!
kind rgds
Humble Servant
Congratulations to your church for running such a thoughtful and comprehensive process.
To let you off the hook–or complicate things further–I have a view that it is rare for one person to be a ‘high performer’ in missional work and team leadership work. I am generalising, of course, but IME, people with missional giftings/passion/skills tend toward being ’sole traders’ (to borrow a term from our friends over in tax accounting). They often inspire others by their example, prompt change, but aren’t always so hot on the people and team matters. What do you think?
As for ‘putting it out to a vote’ … how very *Baptist* of you. Don’t do it.
Thanks for your comments Not Gordon (you will never know just how furtunate you are not be Gordon!)
I don’t necessarily agree. In my years as an evangelist I was either part of a team or led a team.
The strength of our current church culture is the team approach we now have. My role here partly has been to transition the church away from a senior pastor/mojo man/shaman type led outfit into a team church.
It has been a painful process and the call for the senior pastor to be more prominent has been constant. I have seen myself as an equipper primarily, and I would rather see the fruit of my leadership than ‘be seen to lead’. I think you can be seen to be the leader whilst everything is falling apart behind the scenes.
The church usually uses people with evangelistic gifting as a team player not a leader. The emergence of missional senior pastors in recent years to my mind has rescued evangelism from the sub-contracted margins of the church committee system and placed it on the top of the agenda. Another key change is that mission is no longer seen as somethign missionaries do, or something the missions committee looks after. It is now seen as starting outside the front door and the overseas part of it is simply the far end of the continuum.
We need missional leaders so that mission happens in a team context rather than lone rangers who we put on stage to give us those marvelous testimonies every now and then.
Hi Gordon
I am the pastor that ‘SH’ referred to in his first comment – the vote who was voted out.
A big part of the reason those folks actually voted me out was because I was up front and honest about the priority of living and functioning as missionaries. They didn’t want that. They want people to become Christians but on their own terms. I think these people will always be there and will make our life hard, but to give any ground to them is to be hamstrung.
They need to be confronted and called to account fir selfishness. Frankly I am not worried about not being ‘recalled’ but I would be worried about compromising on my convictions.
Good to hear from you Hamo, and thanks for the reminder to stay true to calling.
There’s nothing quite like being fingered by SH is there? There’s not a day that goes by that I don’t think about who the poor beggar brother pastor is who’s calling in life is to be SH’s pastor:)
‘SH’ doesn’t worry me – nothing that a personality transplant wouldn’t fix.
All the best with your own journey. I think I will be on a similar one when we get home and it is that sometimes seems fruitless.
I am not sure if there at any easy answers for how we lead missionary churches in the burbs!
Sorry that last comment was ‘Hamo’ but my iPhone doesn’t allow me to autofill all the blurb needed… Don’t like anonymous commenters…
Totally engrossed with your travelogue, keep up the writing.
You will be pleased to know they get off very lightly! With a spirit of co-operation, I don’t waste my time, and nor do they.
While they probably have every right to do so, they aren’t canning their current [or former] congregations on the web either.
This was helpful this today..
10 Questions Church Leaders Should Ask Themselves
http://www.perrynoble.com/2009/07/06/10-questions-church-leaders-should-ask-themselves/
As was this from Richard Blackaby [Blackaby Ministries]
Shakespeare wrote: “All the world’s a stage, And all the men and women merely players. They have their exits and their entrances.” He knew that people, and especially leaders, live their lives before a ubiquitous audience. Queen Elizabeth I, who was masterful at using the public stage, observed: “We princes are set on stages, in sight and view of all the world. It behooveth us to be careful that our proceedings be just and honorable.” While leaders can feel the weight of constant observation and critique, CEOs [or read Pastors] should recognize that the corporate [public internet] stage is one of their most valuable leadership tools.
Have you settled as to whether you’re called to stay or go Gordon? (I understand if this isn’t public yet, so feel free to ignore me… but your bloggers are interested!)
Tomorrow 5pm is my deadline. By then I hope to be able to outline some detailed programmatic specificity on the issue.
None of my fellow bloggers have offered me any lucrative dead head jobs, apart from a number of spam bloggers who have offered some alternative wife options from the Ukraine and a number of rude offers to extend parts of my body or offer me medication to improve my love life.
Not even Apple have rewarded me for my unashamed plugging of their wares, or WordPress.
It’s hard not to be thrilled about “detailed programmatic specificity”.
I pray both your heart and mind and family will settle in peace before 5 pm tomorrow.
Time’s up!!! We eagerly await your new posts!!!
Thanks for your prayers Janet. Full story in the morning.